Sony Xperia Product Blog (Source: http://blogs.sonymobile.com/products/
2012)
As I have discussed previously in the blog post about
blogosphere, the trend of blogging has moved from personal interest sharing to
the business field. Porterfield (2011) supports that blogging is effective in
creating more exposure and awareness towards potential customers while
developing business gradually. From this view, the credibility of the blogs is
one of the key points to influence the success of the blog.
According to Kang (2009: p.20-22), readers judge the
credibility of blogs through few factors such as the reputation of the blogger,
the content (fairness, accuracy, knowledgeable and consistent) and the design
of the blog (first impression) as well.
Azzolini (2012) has imparted tips for bloggers to make
their blogs credible:
1 - Organize the contents through editorial calendar and
weekly meetings with contents creators in order to safeguard the standard and
quality of the content.
2 - Update the blog frequently and regularly, at least 3
days per week to fulfill the demands of customers and to build their reliability
towards company’s news and information.
3 - Develop relationship and interactions with customers
by joining their conversation such as commenting and replying their enquiries,
which is to increase their engagement in communication with the business.
4 - Make changes in the blog to prevent customers from
feeling dull and boring while surfing the blog, and also to increase their
attraction.
References:
Azzolini, S 2012, ‘Building Credibility with Online Communities:
Tips from Professional News Room’, PR Newswire, last viewed 29 September 2012,
<http://blog.prnewswire.com/2012/03/01/building-credibility-with-online-communities-tips-from-professional-news-rooms/>
Kang, M. J. 2009, ‘Measuring Social Media Credibility:
A Study on a Measure of Blog Credibility’, Institute for Public Relations, pp.
1- 31
Porterfield, A 2011, ’10 Top Business Blogs and Why
are They Successful’, Social Media Examiner, last viewed 29 September 2012,
<http://www.socialmediaexaminer.com/10-top-business-blogs-and-why-they-are-successful/>









